First Bank of Nigeria Ltd on Thursday launched FirstLounge, a premium lounge on the landside of the Murtala Muhammed International Airport (MMIA).
The initiative is tailored to ease both travellers and non-travellers the stress of waiting on long queues and the endless search for comfort and convenience while at the airport.
Some of the banking activities available at FirstLounge include- getting an international card for use abroad, settlement of last minute airport-related or personal fees via bank transfer or activation of digital banking channels and withdrawal and transfer of last minutes cash via dedicated ATM points.
FirstLounge is operated by FirstBank staff who are mandated to give answers to queries, resolve complaints and provide feedback within a shorter turn-around time.
Other facilities at the lounge include interactive screens, Wi-Fi access, charging points and kids’ play area with an interactive fun floor.
“FirstBank is committed to leveraging evolving technology in delivering lifestyle banking services and products to travellers even as we enable the development of the nation’s travel and tourism industry,” a statement from the bank said.
