Guaranty Trust Bank (GTB) Plc has reacted to reports about an attempt to compromise its website domain, stating it was unsuccessful.
Several reports alleged hackers got access to customers’ data after cloning the website on Wednesday, a day after the bank renewed its domain name.
However, the financial institution, in a statement on Thursday, allayed concerns about customer data being compromised.
The statement assured that customer information are not stored on the bank’s website.
“Our attention has been drawn to reports in the media alleging that hackers have seized the bank’s website, cloned it, and intercepted customer data,” said the statement.
“While there was an isolated incident of an attempt to compromise our website domain, we would like to assure all our customers and stakeholders that the bank’s website has not been cloned and that we do not store customer information on our website, and as such, there has been no instance of compromise of customer data.”
The statement noted that the bank’s information security experts are currently working round the clock to restore domain settings.
GTBank also reaffirmed its unwavering commitment to safeguarding customer data, urging customers to remain calm and confident in the bank’s robust security measures.