United Bank for Africa (UBA) has launched its chat banker, Leo, in pilot mode on WhatsApp.
It will be fully available to customers by September 1st, 2018.
With Leo on WhatsApp, customers who are lovers of the app will be able to open new accounts, check their balances on the go and carry out basic banking services.
Speaking about the launch of Leo on WhatsApp, UBA Group Managing Director, Kennedy Uzoka, said: “Our customers are at the heart of our business and we as a bank, are never relenting in matching our words with equal action. In today’s fast-paced world with demands for quick responses, our aim is to make banking seamless and effortless for our millions of existing and potential customers.”
Also speaking on the launch of Leo on WhatsApp, Group Head of UBA’s Online Banking, Austine Abolusoro, stated: “United Bank for Africa is a technology-driven institution with vast knowledge in the business that we do and Leo, being a tested dependable and intelligent personality, will replicate on WhatsApp, the success it has experienced on the Facebook Messenger platform. It is a solution that is from the customer’s standpoint, easy to use by anyone regardless of your demography. Leo is ready and waiting to help with any form of banking services.
“WhatsApp has been in existence for over nine years, reaching more than 1.5 billion people in over 180 countries. The premium private chat platform has assured that there will be no spam messages as the development is to enable businesses serve their customers with useful and helpful information.
“Leo who is already present in over 12 African subsidiaries, including Nigeria, and available in three languages, will be fully rolled out to customers on WhatsApp in September 2018 with all its regular features and extended attributes for WhatsApp.”
